Reference

Automotive Glossary

183 definitions covering dealership retail, financing, F&I, technology, security, and Canadian compliance.

A B C D E F G H I K L M N O P Q R S T U V W Y

A

Acquisition Feefinance ADF (Auto Data File Format)software Aged Inventoryinventory All-In Pricingprocesses AML Compliance (FINTRAC)fraud/security Amortization Periodfinancing AMVIC (Alberta Motor Vehicle Industry Council)compliance Annual Percentage Rate (APR)financing API Integrationtechnology Appointment Confirmationprocesses

B

Balloon Paymentfinancing Battery Degradationev Battery State of Healthev BDC Processprocesses BDC Toolssoftware Be-Backsales Bi-Weekly Paymentsfinance Bird Dogsales Branded Titlecompliance Bumper-to-Bumper Warrantyinsurance Business Intelligence (BI) Dashboardsoftware Buy Ratefinance

E

E-Signature Toolssoftware Effective Labour Rateservice EV Charging Connector Typesev Excess Wear and Tearinsurance Express Consentcompliance Extended Warrantyfinancing

F

F&I Menu Softwaresoftware F&I Officefinancing F&I Processprocesses First-Party Datamarketing Floor Plan Financingfinancing Floor Plan Payoffprocesses Fraud Detection Softwarefraud/security

G

GAP Insurancefinancing Gross Profit per Unitsales

H

Hard Credit Inquiryfinance

I

Identity Theftfraud/security Implied Consentcompliance Integrated Accounting Systemsoftware Inventory Auditprocesses Inventory Management Systemsoftware iZEV Rebateev

K

Key Control Systemfraud/security Key Tracking Softwaresoftware Kilowatt-Hourev

L

Large Language Modeltechnology Lead Management Systemsoftware Lease Buyoutfinance Lease Kilometre Allowancefinance Lease Takeoverfinancing Least Privilege Principlefraud/security Level 2 Chargingev Loan Protection Insurancefinancing Loan-to-Value Ratiofinancing

M

Manufacturer Rebatefinance Marketing Automationsoftware Money Factorfinance Motor Vehicle Dealers Actcompliance Multi-Point Inspectionservice Multi-Touch Attributionmarketing Mystery Shopsales

N

Natural Language Processingtechnology Needs Assessmentsales Negative Equityfinancing

O

Objection Handlingsales Odometer Rollbackfraud/security OMVIC (Ontario Motor Vehicle Industry Council)compliance On Approved Credit (O.A.C.)financing Onboard Chargerev Open-End Leasefinancing

P

Paint Protection Filminsurance Parts Inventory Systemsoftware Parts Ordering Processprocesses Payment Deferralfinancing PCI Compliancefraud/security Phishingfraud/security PIPEDA Compliancefraud/security Plug-In Hybridev Powertrain Warrantyinsurance Pre-Delivery Inspection (PDI)processes Predictive Analyticstechnology Prepayment Penaltyfinance Privacy Officercompliance

Q

Quebec Law 25compliance

R

Range Anxietyev Ransomware Attackfraud/security Recall Managementprocesses Record Retention Policyprocesses Regenerative Brakingev Replacement Cost Coverageinsurance Residual Valuefinancing Retargetingmarketing Retrieval-Augmented Generationtechnology Road to the Salesales Rust Protection Warrantyinsurance

S

Safety Standards Certificatecompliance Sales Funnelprocesses Salvage Titlecompliance Sentiment Analysistechnology Service Loanerservice Service Menuservice Service Scheduling Softwaresoftware Service Write-Upprocesses Single Sign-Ontechnology Social Engineeringfraud/security Soft Credit Pullfinance Stipulations (Lender Conditions)financing Stocking Ratioinventory Straw Purchasefraud/security Subprime Financingfinancing Subvented Financingfinancing Synthetic Identity Fraudfraud/security

T

Test Drive Procedureprocesses Tire and Rim Protectioninsurance Title Washingfraud/security Total Cost of Borrowingfinance Total Lossinsurance Trade-In Appraisalprocesses Turnover (TO) Processprocesses Two-Factor Authenticationfraud/security

U

Unsubscribe Mechanismcompliance Up (Walk-In Customer)sales UTM Parametersmarketing

V

Variable Rate Financingfinancing Vehicle Delivery Processprocesses Vehicle History Reportcompliance Vehicle Lienfinancing Vehicle Listing Adsmarketing Vehicle Reconditioningprocesses Vehicle Service Contractinsurance VIN Cloningfraud/security Virtual Showroomsoftware

W

Warranty Claims Processprocesses Website Chatbotsoftware Wholesale Valueinventory

Y

Year-End Inventory Countprocesses