Automotive CRM for Mitsubishi Dealerships in Canada
Dabadu is an MMSCAN CRM Certified Partner with Mitsubishi Motors Sales of Canada, and holds certification with Mitsubishi in the United States as well. Mitsubishi dealerships run sales, communication, F&I and service workflows on a single customer record.
Certification
Dabadu is an MMSCAN CRM Certified Partner with Mitsubishi Motors Sales of Canada, and is also certified with Mitsubishi in the United States.
- Status
- MMSCAN CRM Certified Partner
- Held with
- Mitsubishi Motors Sales of Canada (MMSCAN)
- Market
- Canada and the United States
Captive finance for this brand is Mitsubishi Motors Financial Services. That is a separate organization from the one Dabadu holds its status with, and naming it here is not a statement about lender integration.
Last verified 2026-09-14.
How Dabadu supports Mitsubishi dealerships
Dabadu's capabilities are the same whichever brand a store sells. What changes by manufacturer is the program the store buys under, not the software.
- CRM and XRM
- One customer record across sales, finance and service, rather than one per department.
- Lead management
- Capture, routing, ownership and follow-up across every source the store runs.
- Centralized communication
- Calls, SMS, email and voicemail against the customer record, in English and French.
- Inventory
- New and used stock, pricing and aging signals connected to the deal.
- Trade-in and appraisal
- Appraisals that stay attached to the customer and the deal they belong to.
- Equity mining
- Envision surfaces customers in a position to change vehicle, from the data the store already holds.
- Desking
- Deal structuring with the numbers the desk and the customer are both looking at.
- Lender connectivity
- Applications prepared and packaged for submission to the lenders the store works with.
- Digital retailing
- Online steps that carry into the same deal rather than starting a separate one.
- Reporting
- Store and group level reporting on pipeline, activity and outcomes.
- Service workflows
- Service activity on the same record, so retention work starts from the full history.
- Identity, credit and compliance
- Identity verification, credit and consent handling built into the process.
Products commonly used by Mitsubishi dealerships
Common questions from Mitsubishi dealers
What does MMSCAN certified mean?
MMSCAN is Mitsubishi Motors Sales of Canada. Dabadu is a certified CRM partner under that program, which is the organization that certifies CRM providers for Canadian Mitsubishi dealerships.
Is Dabadu certified with Mitsubishi in the United States?
Yes. Dabadu holds certification with Mitsubishi in the United States in addition to the Canadian MMSCAN program.
Does Mitsubishi Motors Financial Services certify the CRM?
No. Mitsubishi Motors Financial Services is the brand's captive lender. The CRM certification is held with Mitsubishi Motors Sales of Canada.
More OEM programs
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