Automotive CRM for Infiniti Dealerships in Canada

How Dabadu supports Infiniti dealerships

Dabadu's capabilities are the same whichever brand a store sells. What changes by manufacturer is the program the store buys under, not the software.

CRM and XRM

One customer record across sales, finance and service, rather than one per department.

Lead management

Capture, routing, ownership and follow-up across every source the store runs.

Centralized communication

Calls, SMS, email and voicemail against the customer record, in English and French.

Inventory

New and used stock, pricing and aging signals connected to the deal.

Trade-in and appraisal

Appraisals that stay attached to the customer and the deal they belong to.

Equity mining

Envision surfaces customers in a position to change vehicle, from the data the store already holds.

Desking

Deal structuring with the numbers the desk and the customer are both looking at.

Lender connectivity

Applications prepared and packaged for submission to the lenders the store works with.

Digital retailing

Online steps that carry into the same deal rather than starting a separate one.

Reporting

Store and group level reporting on pipeline, activity and outcomes.

Service workflows

Service activity on the same record, so retention work starts from the full history.

Identity, credit and compliance

Identity verification, credit and consent handling built into the process.

Common questions from Infiniti dealers