Automotive CRM for Nissan Dealerships in Canada
Dabadu is a Certified CRM Partner in the NCI Digital program, which is the program covering Nissan and Infiniti dealerships. Nissan stores run sales, communication, F&I and service on one customer record.
Certification
Dabadu is a Certified CRM Partner in the NCI Digital program, which covers Nissan and Infiniti dealerships.
- Status
- NCI Digital Certified CRM Partner
- Program
- NCI Digital
- Market
- Canada
- Covers
- Nissan, Infiniti
Last verified 2026-09-14.
How Dabadu supports Nissan dealerships
Dabadu's capabilities are the same whichever brand a store sells. What changes by manufacturer is the program the store buys under, not the software.
- CRM and XRM
- One customer record across sales, finance and service, rather than one per department.
- Lead management
- Capture, routing, ownership and follow-up across every source the store runs.
- Centralized communication
- Calls, SMS, email and voicemail against the customer record, in English and French.
- Inventory
- New and used stock, pricing and aging signals connected to the deal.
- Trade-in and appraisal
- Appraisals that stay attached to the customer and the deal they belong to.
- Equity mining
- Envision surfaces customers in a position to change vehicle, from the data the store already holds.
- Desking
- Deal structuring with the numbers the desk and the customer are both looking at.
- Lender connectivity
- Applications prepared and packaged for submission to the lenders the store works with.
- Digital retailing
- Online steps that carry into the same deal rather than starting a separate one.
- Reporting
- Store and group level reporting on pipeline, activity and outcomes.
- Service workflows
- Service activity on the same record, so retention work starts from the full history.
- Identity, credit and compliance
- Identity verification, credit and consent handling built into the process.
Products commonly used by Nissan dealerships
Common questions from Nissan dealers
What is NCI Digital?
NCI Digital is the program under which Dabadu holds its certified CRM partner status for Nissan and Infiniti dealerships. The certification is held with that program rather than issued separately by Nissan Canada.
Does the same status cover Infiniti?
Yes. The NCI Digital program covers both Nissan and Infiniti dealerships.
Also in the Nissan + Infiniti program
See Dabadu in your Nissan store.
Book a 20-minute walkthrough with a Canadian dealership specialist.
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